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Free technical service hotline Even small matters need to be resolved

  • Specialists experienced in CNC, PLC and robot automation technology

  • Support in finding faults – over the phone or on site

  • Free technical service hotline

  • Use of professional and modern diagnostic tools

  • Individual exchange module set for recommissioning machines

Free technical hotline – BVS Industrie-Elektronik

Has your machine broken down and you do not know what the problem is? Or have you detected a technical fault on your industrial electronics and cannot resolve the fault yourself?

In such cases, you can use our free technical service hotline. Our experienced technicians will generally be able to help you to immediately indentify or even resolve the error over the phone. If this preliminary diagnosis does not help and the source of the error cannot be properly identified over the phone, we'll send a service technician to your site on request.

Please note that in contrast to our 24/7 hotline, our free technical service hotline is only available on weekdays between 07:00 a.m. and 6:00 p.m.. If you require technical support, simply contact our 24/7 hotline. Our sales team will be happy to help!

We will happily provide help for the following manufacturers via our free technical service hotline: